At Silicon Shine Cleaning, we understand the importance of protecting your personal information online. This Privacy Policy outlines how we collect, use, and safeguard your Personally Identifiable Information (PII). In the context of U.S. privacy law, PII refers to any data that can be used to identify, contact, or locate an individual or to identify them within a specific context.

Please review this policy carefully to understand how your personal information is managed when you interact with our website.

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What Information Do We Collect?

When you interact with our website, such as registering, making a purchase, or scheduling a service, you may be asked to provide details like:

• Name

• Email address

• Phone number

• Credit card information

• Other relevant details

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When Do We Collect Information?

We collect information at the following times:

• When you register on our site

• When you place an order

• When you fill out forms or otherwise enter details on our website

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How Do We Use Your Information?

Your information may be used to:

• Quickly and securely process transactions

• Send updates regarding your orders or services

• Respond to inquiries, surveys, or marketing communications

• Improve your user experience

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How Do We Protect Your Information?

To ensure your data is secure:

• We regularly scan for malware and vulnerabilities.

• Sensitive information, such as credit card details, is encrypted via Secure Socket Layer (SSL) technology.

• Data is stored behind secure networks, accessible only to authorized personnel who are required to maintain confidentiality.

• Transactions are processed through a secure gateway provider; no sensitive data is stored on our systems.

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Do We Use Cookies?

We do not use cookies for tracking purposes. However, disabling cookies in your browser may limit some site functionalities, though you can still place orders or schedule services.

Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties.

Third-Party Links

Our website does not feature third-party products or services.

Google Advertising

While we do not currently use Google AdSense, we may implement it in the future. For more on Google's advertising principles, visit Google Advertising Principles.

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California Consumer Privacy Act (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights regarding their personal information:

• Right to Know: Request information about the data we collect and how it is used.

• Right to Delete: Request deletion of personal information we have collected.

• Right to Opt Out: Opt out of the sale of personal information (note: we do not sell personal information).

• Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise your rights, contact us via the details provided below.

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Do Not Track Signals

We respect "Do Not Track" browser settings and refrain from tracking or planting cookies when this feature is enabled.

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Children’s Online Privacy Protection Act (COPPA)

Our site does not target children under 13, in compliance with COPPA regulations.

Fair Information Practices

In the event of a data breach:

• We will notify users via email within one (1) business day.

• We support the individual redress principle, giving users the right to take legal action against non-compliant data handlers.

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CAN-SPAM Act

In line with the CAN-SPAM Act, we ensure:

• Emails are not misleading.

• Users can unsubscribe via a link in every email.

• Opt-out requests are honored promptly.

You may unsubscribe at any time by following the link at the bottom of our emails.

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By using our website, you agree to the terms outlined in this Privacy Policy.

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Contact Us

If you have questions about this Privacy Policy, please contact us:

Silicon Shine Cleaning
Phone: (669) 444-4270
Email: support@siliconshinecleaning.com